Subscribe to our monthly e-newsletter - click here

Lead with Service Vision

Leading a team to deliver service excellence

Learn visionary leadership that ignites teamwork and passion to serve Schedule a consultation

This program covers the knowledge and application skills in leading a team to deliver service excellence that is in line with the organization’s customer-focused strategy. It includes promoting a customer-centric environment and analyzing the team’s performance to identify areas of improvement.

How You Will Benefit

When you apply what you have learned back at work, you will:

  • Lead your team to live out the vision, mission or values of your organization within your respective area of responsibility
  • Promote a customer-centric environment to influence your team to achieve service excellence

What You Will Learn

This program has been specially designed for you to:

  • Operationalize the vision, mission or values of your organization within your respective areas of responsibility
  • Analyze performance of team to identify follow-up actions for improvement
  • Recognize the value of working in a team to deliver the service vision to customers

Accreditation

Mapped to Service Excellence Competency Framework, Level 4 (Service Professional)

WSQ Lead with Service Vision

Schedule a consultation

Share via

Share on Facebook0Tweet about this on Twitter0Email to someone