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Emotional Intelligence at the Workplace

Essential relational skills for today's workplace

A two-day course to help individuals develop key relational and communication skills that are essential in today’s interpersonal and collaborative workplace.

What does emotional intelligence look like at the workplace?

Staff are thoughtful and empathise with one another.

Social awareness is a dimension of emotional intelligence that affects relational skills. This enables teams to work in harmony. Staff issues are minimised, and trust increases among teams, giving them room to work excellently and efficiently.

Staff have positive attitudes.

A component of emotional intelligence is having discernment and a healthy attitude toward tasks and responsibilities.

They manage their emotions well. 

Self-awareness is a key component of emotional intelligence. People with high EI manage stress well, and are able to respond to difficult challenges with a clear mind.

They are skilled in listening and communicating.

EI is foundational for listening well—seeing the big picture, and from others’ perspectives. Communication skills, beyond achieving clarity, are about making things relevant to the other person.

They are fully present and engaged, passionate about work.

People who learn EI skills become people who love people. Workplace interactions are a joy to them. Because work is about serving others, EI skills increase effectiveness at work.

Emotional Intelligence is a key soft skill necessary for success. Soft skills help staff boost their technical skills and competencies on the job. Personal and social awareness through EI have a positive impact on organisational KPIs.

In this invigorating and insightful experiential program, your colleagues and staff get to learn more about themselves through EI profiling (validated). They gain skills to be discerning and sensitive about their environment, and work better with their colleagues and leaders.

What they will learn

  • Discover Emotional Intelligence (EI) strengths and areas for development through a validated profiling tool
  • Acquire EI strategies to build EI competence at work and in life
  • Develop emotional competence to engage in difficult relational situations
  • Gain insights on how to listen with empathy
  • Understand self-talk techniques to manage oneself under stress
  • Learn what it means to adopt a more people centric work style

How they will benefit

  • Improve and advance one’s career with Emotional Intelligence (EI) at work
  • Interpret and manage personal EI strengths to cultivate positive influence at work
  • Gain knowledge of different EI strategies to improve engagement with stakeholders at all levels
  • Develop empathy and apply empathic listening when responding to stakeholders’ needs
  • Strengthen interpersonal skills to better communicate with others and handle conflict and challenges
  • Recognise and deliver appropriate responses and behaviors under stress

 

This course is for: Professionals, supervisors, managers

Course Dates

August 20 & 21, 2018 (Registration Open)

Time

9AM to 6PM

Accreditation

Mapped to WSQ Apply Emotional Competence to Manage Self and Others in a Business Context

Venue

ROHEI Corporation | The Devan Nair Institute #05-01 80 Jurong East Street 21 Singapore 609607

Fees

Singaporeans aged 40 & above enjoy enhanced subsidies up to 90% capped at $50/hr. Fees for Singaporeans/ PRs are up to 50% SSG funding capped at $15/hr. Fees for SMEs up to SSG funding are equal to fees of Singaporeans aged 40 and above for all Singaporeans and PRs.

*GST is based on full course fees

Register

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